I’m having trouble booking online. What should I do?

Most online booking issues can be resolved quickly and easily.

Before trying again, we recommend that you:

  • Use an up-to-date web browser such as Chrome, Safari, Edge or Firefox.
  • Check that your card is enabled for online payments.
  • Complete any bank authentication required by your payment provider.
  • Wait a few minutes before trying again if the system has temporarily held your places during a previous booking attempt.

If you are still experiencing difficulties after following these steps, please contact us by email or phone. We will be happy to help you complete your booking.