The quality of every experience is always our highest priority.
Before each experience, we carefully assess the weather forecast and the actual sky conditions to determine whether the stargazing experience can take place with the level of quality we expect.
If the conditions are not suitable, we will contact you as soon as possible to offer the available alternatives, such as rescheduling your experience or providing a refund in accordance with our booking conditions.
Our goal is never to run an experience simply because it is scheduled. We would rather postpone it than offer an experience that does not meet the standards you expect from AstroLaPalma.